We're shipping our parcels via Royal Mail. All prices are for the parcel due to 2kg.
All parcels above 2kg we are sending via other couriers.
If you want to make a wholesale order, please feel free to contact us on firstname.lastname@example.org
All of our parcels are packed carefully and precisely. But as all we know everything can happened, so feel free to contact us if parcel is damaged or you miss something!
Please be advise that you can always choose "Signed for" to avoid all delays and make sure your delivery will be with you as soon as possible.
We're not responsible for any damage or not delivered item on not signed delivery option.
We're not responsible for any damage made by post or courier.
If your parcel is incomplete please contact our customer service immediately.
All part skeins (20m/50m/100m) are wrapped on recycled cardboard.
We're accepting returns to 14 days after delivery date.Please be advise, if the parcel will be returned to us via UPS or Royal Mail, being not delivered after calling card left, the customer will be responsible to pay for the shipping. Refund will exclude the shipping cost.